10. Kiosk Interoperability

It is possible for an employee to use both the NoahFace App (kiosk use) and the NoahFace Go App (mobile use), even on the same day, within certain constraints as follows:

If a user clocks on at a kiosk, the NoahFace Go App does not immediately know they have done this. However, as soon as they either:

• Bring the NoahFace Go App to the foreground,
• Re-start the NoahFace Go App, or
• Pull down the Activity / Events list in the NoahFace Go App

their clocking status will be refreshed. The fact that the status refreshes when the App is brought to the foreground is usually sufficient for seamless operation.

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If a user clocks on using NoahFace Go, then they will be able to clock off using a kiosk provided either:

• The kiosk is operating in “Manual” mode.
• The kiosk is configured to refresh the clocking status on every event. For more information, see: https://www.noahface.com/kiosk-screen-configuration#clock-in-out.

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If neither of these conditions are true, then the kiosk will not know the employee’s latest clocking status.

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