3. Sending Registration Details

Registration details are used to identify a user the first time they present themselves to NoahFace. Registration details can be either:

• Passcodes
• Google Authenticator keys
• Mobile App activation links

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Passcodes are 6 digit numbers that uniquely identify a user. Once a passcode is allocated, it will not change unless it is manually reset.

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Passcodes are normally allocated when a user is first added to NoahFace, either manually, via a CSV import, or through a synchronisation. They are sent to users via either SMS (if the user has a phone) or email (if the user has an email address).

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If you have a need to regenerate and resend a user’s registration details (eg: reset their passcode), you can do this by selecting Send Registration from the context menu next to the user on the Users page.

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Note that it may take up to 5 minutes for an iPad to become aware that a user’s passcode has been reset.

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